Return & Exchange

WHAT IS THE DOUR REGULAR RETURN & EXCHANGE POLICY?

If you are not completely satisfied with your  www.dour.store order, we offer a full refund if you inform us within 2 days of delivery. The following restrictions may apply. 

• We only offer free size exchange, you cannot exchange it for a different item.
• Sale or discounted item cannot be returned or exchanged
• Inner garments such as sports bra, base layer products, under garments, head cover etc are not eligible for return or exchange due to safety  reasons
• Face Covers are not eligible for returns or exchanges due to safety reasons

Please ensure your return meets the following standards:

• The product is in its original state.
• Apparel has the original tags attached. 
• Accessories have all parts of the original packaging.